4 / 5 7 reviews

Average Ratings

7 reviews
  • 4 / 5
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 3.5 / 5
  • 4 / 5
    Value for Money

Product Details

  • Deployment
    Installed - Mac

Vendor Details

  • SRSsoft
  • Founded 1997

About This Software

EHR software providing practice management, PACS, patient portal, and transcription solutions for high-performance physicians.

  • Appointment Management
  • Charting
  • Claims Management
  • Clinical Alerts
  • Decision Support
  • Drug Reference Database
  • E-Prescribing
  • E/M Coding
  • EMR / EHR
  • EPCS
  • Electronic Prior Authorization
  • Formulary Management
  • HIPAA Compliant
  • HL7 Support
  • Handwriting Recognition
  • Insurance Eligibility Verification
  • Inventory Management
  • Meaningful Use Certified
  • Medication History
  • Multi-Office
  • Multi-Physician
  • ONC-ATCB Certified
  • Order Entry
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Prescription Cancellation
  • Prescription Renewals
  • Refill Management
  • Voice Recognition

SRS EHR Latest Reviews

Automatically translated. Show original review

SRS - simple, reliable & easy to use

5 / 5
Ease of Use
3.5 / 5
Features & Functionality
3 / 5
Customer Support
Value for Money

Pros: SRS is a very user friendly software. We have employees who are in their early 20's up to late 70's. This is a big gap in age and technologic skillsets. SRS puts all employees on an equal playing field.
SRS utilizes it's users suggestions to help form the next group of computer updates. Users are encouraged to email their ideas on how to streamline processes or requests for changes to the software. Quite often you will see those suggestions implemented in future upgrades.
SRS staff is very helpful and extremely knowledgeable. We have been members of SRS for quite a few years now. What impresses me the most is the continuity of SRS's staff. Seeing the same faces year after year at the User Summit (and becoming familiar with them) is very comforting. As a consumer, it tells me that it is a solid company who treats their staff well. Having continuity in the staff also allows them to know the complexities of certain offices. It helps to eliminate the "nice to meet you" conversation.

Cons: ICD-10 charge passage through seem to be an issue for our office. We will need to utilize a (large) paper superbill.
SRS doesn't have the capabilities to utilize scribes like other software offers.
The biggest disappointment we have faced this year is the delay in turn around time for support whenever we have entered a trouble ticket. This is something we had not experienced in the past. This seemed to be a common theme/conversation of many offices while at the User Summit last fall.

Automatically translated. Show original review

SRS cares about their clients

5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Pros: SRS listens to their clients and they offer several different venues for us to give that feedback and advice. Not only do they listen, they react. SRS is a small enough company to effectively effect change, yet big enough that our practice's needs are met. Not many companies are interested in hearing how things are going for our practice like SRS is.

Cons: It would be nice if all of our bills from SRS came as quarterly, lumped sums with an explanation of what constitutes that lump sum instead of having different statements for each feature we are using (e.g. lab interface, patient portal, SRS tech support, etc.)