e-MDs Chart

e-MDs Chart

2.5 / 5 24 reviews

Who Uses This Software?

Any physician or physician group in the ambulatory space.

Average Ratings

24 reviews
  • 2.5 / 5
  • 3 / 5
    Ease of Use
  • 2 / 5
    Customer Service
  • 2.5 / 5
  • 2 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • e-MDs
  • http://www.e-mds.com
  • Founded 1996

About This Software

Designed by physicians to improve care, reduce errors and simplify business so that time spent with patients is quality time automatically billed and coded properly.

  • Admissions Management
  • Appointment Management
  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Bed Management
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Decision Support
  • Discharge Management
  • E-Prescribing
  • E/M Coding
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • HL7 Support
  • Handwriting Recognition
  • Historical Reporting
  • Inpatient / Residential
  • Meaningful Use Certified
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • Order Entry
  • Patient Flow Management
  • Patient Location Tracking
  • Patient Monitoring
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Real Time Reporting
  • Single Provider Practice
  • Voice Recognition
  • Waiting Time Tracking

e-MDs Chart Latest Reviews

Automatically translated. Show original review
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: I operate a solo practice general surgery office with one surgeon and two employees in a small town in north central Mississippi. I have been using e-MDs Solution Series since 2001 when I completed my active duty service obligation in the US Army. Software has come a long way in that time frame. My server is local in my office, not off-site. I provide my own IT support as there is no reliable support of sufficient calibre in town to do so. I occasionally use outside internet based support when I need OS/Active Directory/DNS/etc... type support. Upon leaving the US Army, I realized that electronic records were up and coming as the best means for documentation. I had no prior EMR experience, other than the CHCS system that was then in use in the DOD. I have been diligent in keeping my system up to date with the latest version of e-MDs. I use iPad nMotion application for documentation of notes for patients seen out of office. as well as reviewing records/documents from prior visits. I use iPhone Rounds application to document billable procedures that I perform outside of my office. Both apps can be used to scribe electronically when needed. The iPhone app comes in handy after hours to document phone conversations with patients immediatly after the call has ended. In the office, I use a Windows 7 Pro tablet to document my notes with the main Solution Series applications. Implementation initially was in 2001. I attended a two day training in Austin, TX where I learned both the charting and billing side of the software (Remember I was just in the US Army and had no billing experience, minimal coding experience). I hired a woman who had some billing experience from prior Family Medicine practice she had worked in. I taught her the Billing software mechanics. She taught me the coding/billing insurance processes. We were up and running in days and never looked back. I closed that initial practice and upon moving to my current location. I was able to set up the computer system, restore the database, and initially train two persons to use the software in the performance of their duties. I have had a few billing clerks over the last 10 years, and I and the outgoing clerk were able to train the incoming individual without difficulty. I actually can perform all the billing functions as needed when my clerk is absent (invoice generation, claim batch submission, posting of payments from insurance and patients, transfer of balances, statement creation, etc...) The charting software is currently very customizable to anyone's practice. As a general surgeon, my charting needs are somewhat different from a primary care practice needs. The ability to create/edit templates to document the different sections of the note, makes note creation very easy. By having complete templates, I auto-prompt myself or remind myself to ask questions that I might have forgotten to ask otherwise. Customer support has always been a strongpoint of the e-MDs company. I 'auto-triage' my support. Things that I need an answer to yesterday, are answered yesterday. Things that can wait, are submitted via the support forum and are answered in an appropriate amount of time. I also look for the answers to my questions prior to submitting the question. Benefits are hard to quantify in terms of dollars and cents. I was able to successfully attest to meaningful use both in 2011 and 2012 by using the system. I don't spend rent money floor space for a chart room. I don't pay my staff to go find and retrieve physical medical records to bring to me for review/comment/entry, and then refile them. Paper work is not lost once entered into the chart.

Automatically translated. Show original review

Professional complete non boiler plate notes, most in seconds

4 / 5
Ease of Use
4 / 5
Customer Support
Value for Money

Comments: This is my 2nd EMR/PM. Expect to invest time and $. The previous reviewers are not wrong about this software, it does require many clicks to do anything, but it will function differently in different hands. I like having the option of modifying every piece of data in my note, through structured drop down menus. Others prefer to push every patient into a 1 click boilerplate MS word style template. Structured data will be required for HITECH. But eMDs does allow you to make 1 click templates with the structured data. Even then you can change any piece by clicking it right in the note.
PM component is very efficient compared to my prior (Acrendo's) software
I don't see how you could have better charting, If you dictated a note in the detail of this EMR note you would spend 2x as much time. But that won't happen out of the box. The first year will require many nights or weekends of template modifications to speed up your workflow.

Pros: PM component Cut my billing time down 70% with AR improvement of 50% within a few months(over my prior EMR/PM system) Very versatile product Some English Natural language capability. Fairly smooth click to click. Things might take many clicks but they pop up quickly and smoothly while charting My notes look professional and thorough and take seconds for 99212 and <5 minutes for a 99203 (un-templated CC/HPI). ~15 seconds for a 99203 templated and uncomplicated condition Easily enter diagnosis and treatment plan in a few seconds then go back later and add details to note. But diagnosis and charges are captured within 30 seconds easily, despite the multiple clicks needed as mentioned by other reviewers. Everything is done within the note so as you write an Rx, give written recs and handouts, your note shows you gave it to them. You can even send different documents to different printers if needed, all as you sign your note

Cons: When everything can become structured data, setup can take time--many months, maybe even a year but there is enough premade data to keep the development process minimally painful. No spell check in drop down menus to prevent foolish errors Jack of all trades master of none, until you develop your system to your liking. Crashes (but Minimal if you stop the use of Micorwave in the office while charting wireless-Not kidding) My implementation went badly, review your insurance and fee structure completely before billing!!! There is an odd quirk in the system intended to add versatility that can cause problems if you change your CPTs or add modifiers. This sometimes sets the fee to $0 if you click yes on the popup question do want to change the fee? Always say No!!! It isn't free!!