2.5 / 5 3 reviews

Who Uses This Software?

Inside sales teams who sell into B2B and high-end B2C companies. Data driven sales organizations looking for sales automation, power dialing technology, and rep visibility to sell more. Free trial.

Average Ratings

3 reviews
  • 2.5 / 5
  • 2 / 5
    Ease of Use
  • 1 / 5
    Customer Service
  • 1 / 5
  • 1 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Founded 2002

About This Software

Lead Management begins with immediately responding to hot web leads. pioneered research with Dr. James Oldroyd demonstrating 100X higher contact rates for companies that respond by phone within 5 minutes. Read "A Five-year Retrospective -- the Original Lead Response Management Study" and signup for a Free Trial of the PowerDialer Suite. See why companies like Dell, Inc., ADP, Seagate, and Marketo choose to increase contact rates, conversion rates, and sell more!

  • AI / Machine Learning
  • Auto-Dialing
  • Benchmarking
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Dashboard
  • Data Blending
  • Data Management
  • Data Mining
  • Demand Forecasting
  • Email Marketing
  • Field Sales Management
  • For Education
  • For Healthcare
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Scoring
  • Modeling & Simulation
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Sentiment Analysis
  • Territory Management Latest Reviews

Automatically translated. Show original review

Failed to provide basic level of functionality for my SDR team for 3 months straight

1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: none. They've made me and all call automation softwares look bad to my company

Cons: I am pursuing this early termination because we have not had any of our issues resolved in the past 3 months. I have seen how effective inside sales can be because we had it working for a full month before signing the contract. I am willing to work through a price reduction but only if we can achieve that same level of efficacy in your product. However, this is a high bar for inside sales now because my entire team has lost faith in your product. Inside sales has failed to provide a basic level of service to us as a customer.

Automatically translated. Show original review

Be Wary

3 / 5
Ease of Use
1 / 5
Customer Support
Value for Money

Comments: We're a new customer and recently went live with our Inside Sales system. Initially we were really blown away by the demo and the pitch, but since beginning our implementation we've been greatly disenchanted with the level or service and the quality of the deliverables we're working towards. The system seems to have a lot of bugs and technical problems. Technical Support is working through a backfile of complex technical cases that aren't addressed in a timely manner. They are unresponsive and struggle with troubleshooting. The dialing technology fails often enough that our reps don't feel confident using it. I would be very wary of committing to the use of this system or of making the investment in the implementation.